In today’s consumer-centric market, purchasing a product from an authorized dealer is just an initial step of a customer’s journey, followed by after-sales service and repair services for the particular product. The company’s ability to ensure customer satisfaction and retention depends on the type of after-sales service provided by the company. Considering this, Him Service is dedicated to providing an efficient and top-notch after-sales service for the products sold and distributed by Him Electronics Pvt. Ltd. such as Himstar, Samsung, Ahuja, Chint, and Indoasian. The primary objective of Him Service is to provide long-term customer support even after the purchase.
The after-sales service of Him Service plays an important role in maintaining the lasting relationship between the customers and the brand. Also, it makes customers feel valued and supported, enhancing brand loyalty and positive word-of-mouth referrals. Through a reliable after-sales service, we at Samsung Service Center aim to resolve any issues or customer complaints promptly, boosting the customer’s overall experience. As an authorized Samsung Service Center, we take pride in providing high-quality service that stands out by professionalism, efficiency, and reliability. In the unfortunate case of a malfunction or damage, Him Service has a team of expert technicians who can quickly diagnose and repair Himstar and Samsung products like Washing Machines, Refrigerators, Televisions, Air Conditioners, and many more. Starting from minor repairs to significant technical issues, do remember Him Service to restore your devices to optimal condition.
Why choose Him Service?
The team of expert technicians and support staff with the necessary skills and knowledge makes Him Service an ideal choice for all customers to address issues related to product repair and maintenance. Moreover, through continuous training and development, Him Service ensures that its staff stays updated with the latest technological advancements and repair techniques.
One Phone Call Away:
Call us @
Toll Free Number: 1660-01-72667 (NTC) or 9801572667 (NCell) to register Samsung products complain like TV, Refrigerator, Washing Machine, Air Conditioners.
Call us @
Toll Free Number: 1660-01-88088 (NTC) or 01-5970705 (NCell) to register Himstar products complain.
After your complain registration, our expert repair engineer will make a visit at your home to complete the required repair job.
Be cautious about other unauthorized service stations who claim to be authorized and legitimate and only trust to register your call in above provided number.
Quality Assurance:
Him Service, as an authorized service center for Samsung and Himstar, ensures top-notch quality in diagnosing and repairing your products. Our technicians are certified and trained by the manufacturers themselves, guaranteeing that your devices are in expert hands.
Genuine Parts:
We exclusively use genuine Samsung and Himstar parts in our repairs. By choosing Him Service, you can trust that your products are being restored with components that meet the manufacturers' standards, preserving their performance and reliability.
Warranty Coverage:
Keeping your product's warranty intact is crucial. With Him Service, your Samsung and Himstar warranties remain valid, giving you peace of mind that any covered issues will be resolved without additional cost.
Specialized Knowledge:
Our technicians have access to specialized tools, technical documentation, and ongoing training provided directly by Samsung and Himstar. This ensures that we can quickly and accurately diagnose and repair your devices, minimizing downtime.
Customer Support:
Him Service is committed to providing exceptional customer support. As an authorized service center, we have direct communication channels with Samsung and Himstar, allowing us to address any questions or concerns you may have about your products promptly and effectively.
Long-Term Reliability:
By entrusting your Samsung and Himstar products to Him Service, you're investing in their long-term reliability. Our meticulous attention to detail and adherence to manufacturer guidelines ensure that your devices are maintained and repaired to the highest standards, extending their lifespan and maximizing your investment.
Convenience and Accessibility
To make the after-sales service as convenient and accessible as possible for customers, the location of Him Service has also been strategically placed access different regions. Keeping this in mind, the Him Service is located in different religions across Nepal to provide convenient and consistent service to the customers of every region possible. In addition, Him Service offers online support or customer care for Samsung, Himstar, and other brands for added convenience. Since Him Service operates under Him Electronics, an authorized distributor of Samsung & Himstar, we provide genuine spare parts for the products of both brands. As a result, genuine spare parts prolong the lifespan of particular products and minimize the downtime for customers.
Wide-range of Services
We at Him Service provide a wide range of repair and maintenance services including but not limited to products like Refrigerators, Televisions, Washing Machines, Samsung Mobile Phones, etc. As a Samsung Repair Center, it is very important to provide an efficient after-sales service to the customers and enhance customer satisfaction. Being an authorized Washing Machine Service Center in Nepal, we provide and repair spare parts like motors, drum rolls, pulsators, and any other issues related to Washing Machine in Nepal. Moreover, the Him Service is also responsible for the repair of issues with the TV Display panel, issues with internet access in Himstar TV, cooling & compressor issues in Refrigerators, and the problem with the power socket. The Samsung Mobile Service Center in Kathmandu is located in Sundhara (Behind Gulab Sweets, Bagdurbar). Mobile repairing services like display changes, problems in charging ports, and battery heating issues can also be easily solved at Him Service.
Expert Technicians and Staff
With a wide range of repairing and maintenance services efficiently provided by Him Service, we have a team of expert technicians and support staff who are always ready to assist you in addressing your concerns related to products of different brands including Samsung, Himstar, Ahuja, Indoasian, Chint, and Galanz. Furthermore, the customer care representatives are provided with continuous training and development to stay updated with the latest technical developments and repair techniques. With a commitment to excellence, the technicians and representatives at Him Service guarantee that every customer interaction is handled with care and professionalism.